We Can you Help Solve Your Business Growth Dilemma
Every successful business needs additional staffing at some point, whether temporary or long term.
You need new opportunities flowing in but you’re too busy to answer your phone, and nobody likes voicemail or complicated auto attendant systems
You can add answering services at a fraction of the cost of hiring an in house person
Our telephone answering service is U.S. based, and assists companies across the country, minimizing their cost for additional hiring.
Industries We Serve:
Answerline can help your business run more efficiently and save you money on overflow, meetings, lunchtime, and staffing after hours. In addition, our trained agents have experience working in a variety of industries such as:
- Airports
- Apartments
- Attorneys
- Churches
- Crisis Centers
- Dental offices
- Funeral Homes
- Gas and Utility companies
- Home health care
- Housing Authorities
- HVAC
- Medical Offices
- Mortgage lenders
- Naturopaths
- Plumbing
- Private and sole proprietors
- Property management
- Real Estate
- Repair contracting
- Residential and commercial real estate
- Restoration
- Retail servers
- School Districts
- Service contractors
- Service providers
- Small business
- Tech Support
- Veterinarians
- City, State and Federal Agencies
Funeral Homes
Our service at Answerline supports your Directors, as well as families and their loved ones. Your director on call will find our agents to be compassionate and discrete, of course as your callers naturally expect. Our agents can also help callers by providing them with service dates and times.
Services We Provide:
Live Operator Service – 24/7 coverage; our U.S. based, highly trained agents determine the type of call based on your protocol, take accurate messages, and deliver them in a timely, efficient manner. Professional, live agents available around the clock to accurately handle everything from routine inquiries to urgent situations. Prompt and professional phone answering at all times. Fully customizable call handling procedures designed to meet your specifications. Accurate call screening so you receive the right calls at the right time. 24/7 lead generation and appointment scheduling services.
Emergency Call Handling – Receive urgent calls immediately; we will page, SMS text, email, or call your on-call personnel, then follow up to ensure they received the message. We also can patch the caller directly through to your on-call before disconnecting to ensure service continuity.
Custom Message Delivery – You’ll receive your accurate messages when you need them and the way you want. SMS text, email, or fax. You can choose to receive your messages immediately or at specific times of the day. We also can send messages electronically to multiple people at no extra charge.