Being available to your client’s day or night is critical to the growth and success of your firm. Our highly trained agents act as an extension of your firm by providing high-quality legal answering services with care and confidence. For less than the cost of a full-time receptionist, Answerline provides exceptional answering service that delivers the professionalism and trust you need and expect. For more than 30 years, we have supported firms specializing in many areas, including
- Criminal
- Alcohol
- Defense
- Traffic
- Family Law/Divorce
- Immigration
- Business/Corporate Law
Services We Provide:
Live Operator Service – 24/7 coverage; our U.S. based, highly trained agents determine the type of call based on your protocol, take accurate messages, and deliver them in a timely, efficient manner. Professional, live agents available around the clock to accurately handle everything from routine inquiries to urgent situations. Prompt and professional phone answering at all times. Fully customizable call handling procedures designed to meet your specifications. Accurate call screening so you receive the right calls at the right time. 24/7 lead generation and appointment scheduling services.
Emergency Call Handling – Receive urgent calls immediately; we will page, SMS text, email, or call your on-call personnel, then follow up to ensure they received the message. We also can patch the caller directly through to your on-call before disconnecting to ensure service continuity.
Custom Message Delivery – You’ll receive your accurate messages when you need them and the way you want. SMS text, email, or fax. You can choose to receive your messages immediately or at specific times of the day. We also can send messages electronically to multiple people at no extra charge.